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ThinkGrid and appiChar partner to deliver cloud services to the third sector
Press Release. view
Date: 27/09/2010
Allows not-for-profit organisations to benefit from cost effective, highly scalable and flexible IT

ThinkGrid, the world's first platform vendor enabling real IT services from the cloud, today announced that it is partnering with appiChar, a leading provider of managed IT services, including cloud computing for the not-for-profit sector, to give UK's charities unprecedented access to cloud computing services. The partnership will see appiChar offer customers ThinkGrid's portfolio of cloud computing services including Hosted Virtual Desktop, Exchange, VoIP, Software-as-a-Service and Virtual Server Infrastructure on a per user per month basis. This new offering, branded "The Charity Cloud," will allow not-for-profit organisations such as charities to reduce complexity, improve efficiency and dramatically lower the cost of IT.

"Today's tough economic times have hit everyone hard, including the not-for-profit sector. With fewer individuals and businesses able to make donations and the Government clamping down on grants, not-for-profits need to transform the way they use IT so that they can operate more leanly, without high IT overheads," said Richard Ferriman, CEO at appiChar. "In addition, because they rely heavily on volunteers, their headcount fluctuates throughout the year which can leave them paying for IT, such as software licenses that they don't need all year round. With IT not core to their operation, most aren't aware that there are other options and they get shouldered with these costs. However, thanks to ThinkGrid, they will have access to cloud computing services for the first time, which will allow them to use the latest technology without any initial IT outlay or the hassle of paying for costly upgrades or ongoing maintenance."

Founded in 2001, appiChar is based in central London and provides managed IT services to third sector organisations such as charities and NGOs across the United Kingdom and Australia. The services range from IT support and management to thin-client desktop solutions and online backup. It will now add ThinkGrid's cloud services to its portfolio and, in turn, offer not-for-profits the ability to benefit from access to the latest desktop software and applications built on enterprise class infrastructure but at extremely affordable costs.

The services will be structured on a price per user basis to allow better choice and control of IT services, as well as an easier way to keep track of costs. This pricing plan is perfectly suited to the fluctuating headcount model of most third sector organisations that benefit from the help of many volunteers who come and go during the year. Having this type of flexible approach means that these organisations are not locked in to a long term contract for a certain number of users and the service can scale quickly according to their needs. In addition, this model shifts the cost from a capital expenditure to an operating expense spread over time which better suits their budgets.

ThinkGrid's private-label platform and cloud services will be re-branded as appiChar's own services and bundled with offerings such as training, online back-up and disaster recovery capabilities, and strategy and performance analysis. This involves taking a close look at the not-for-profit's internal policies and four year business strategy to ensure that the IT environment will meet those goals. This not only helps the organisation plan its budget but ensures that it will have the right technology at the right time delivered in the most cost effective way. appiChar is also encouraging not-for-profits to collaborate and share services delivered through the cloud for even greater cost efficiencies.

Rob Lovell, CEO at ThinkGrid said, "We're excited to be working with a company so dedicated to helping not-for-profit organisations. appiChar has a solid reputation for delivering managed services on time and on budget, with a genuine understanding of the specialised needs of this sector. By working together with ThinkGrid, appiChar has been able to create a compelling and unique service in the cloud computing space. The partnership will allow charities and other not-for-profits throughout the UK to benefit from the lower costs and high availability of IT delivery through cloud computing without having to invest in IT skills themselves. This is a great opportunity for all involved and we look forward to growing our relationship with appiChar in the future."



Cloud Computing Providers Partner to Offer Enterprise-Level Services to Businesses Worldwide
Press Release. view
Date: 16/08/2010
Cloud Computing Providers Partner to Offer Enterprise-Level Services to Businesses Worldwide

(Winston-Salem, NC)"Two leading cloud computing service providers have combined their resources to offer an increased level of hosted virtual desktops and cloud computing solutions to businesses throughout North America.

Voyss Solutions, headquartered in Winston-Salem, NC, and ThinkGrid, with headquarters in the UK, have formed a strategic partnership that will provide cloud computing services to businesses in North America. In addition, the two partner organizations are able to offer enterprise-level solutions to small/medium size businesses, without the enterprise-level investment.

The alliance, which became official on August 1, 2010, brings the best of each of the companies together to form a robust model for enterprise-level cloud services. Overlapping infrastructures and expanded product/services mixes ensure the highest level of service across all platforms.

Each company also brings longevity to the market, established leadership, professional staffing, and years of technology and businesses experience.

"Many businesses today want more choice and flexibility around IT and cloud computing delivers on this. These customers are also asking themselves why they should continue with the status quo, making upfront capital expenditure investments and carrying all the risks associated with large-scale IT implementations," said Rob Lovell, CEO at ThinkGrid. "We therefore created a cloud platform that allows our partners to help their customers eliminate these risks. As a result, we have been able to build greater trust in this new computing model. The alliance with Voyss Solutions will further demonstrate the huge savings and management benefits of IT services delivered from the cloud."

Voyss Solutions will expand the sales and customer relations responsibilities through its channel partners and direct relationships. "This partnership increases our delivery capabilities and allows us to serve businesses across North America." noted Perry Swaim, Voyss Solutions CEO/President. "Voyss Solutions has been a strong regional player with national distribution; this alliance now expands our presence as a global player with international distribution."

About Voyss Solutions Voyss Solutions provides SMBs with complete enterprise-level communications and data management capabilities without the enterprise-level expense. Based in Winston-Salem, NC, Voyss Solutions serves more than 1,000 businesses with cloud computing services, managed services, hosted desktops, designed and hosted websites, VoIP, document management and disaster recovery, and carrier services.

About ThinkGrid ThinkGrid is a cloud computing vendor providing an IT services platform from the Cloud with the aim of disrupting the way that businesses currently purchase and manage IT. ThinkGrid works with the IT partner channel to provide enterprise class IT to small and medium businesses over its worldwide network. ThinkGrid removes the management and cost burden of owning IT by offering it to customers as an on demand service. Its current services include Hosted Virtual Desktop, Exchange and Communications, Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), Virtual Server Infrastructure and Cloud Storage. With ThinkGrid, each user is given their own personalized IT environment that operates in exactly the same way as a traditional computing environment. The difference is that with ThinkGrid’s Cloud Computing platform, it can be accessed from anywhere in the world through an Internet connection. ThinkGrid partners only pay for what they use, based on the needs of the business, and can scale up and down at the click of a mouse.



ThinkGrid Named "Cool Vendor" by Leading Analyst Firm
News: ThinkGrid, the leading cloud computing platform, today announced that Gartner, Inc. , the world’s leading information technology research and advisory company, has named ThinkGrid a "cool vendor" in the recent Gartner report titled, "Cool Vendors in Infrastructure Services". view
Date: 10/04/2010
ThinkGrid Named "Cool Vendor" by Leading Analyst Firm

Vendors selected for the "Cool Vendor" report are innovative, impactful and intriguing

London, UK, 22nd April 2010 - ThinkGrid, the leading cloud computing platform, today announced it has been included in the list of "Cool Vendors" in the "Cool Vendors in Infrastructure Services" report by Gartner, Inc.

ThinkGrid’s CEO Rob Lovell noted, "We are especially pleased that ThinkGrid has been recognised by one of the most respected analyst organisations in the world as, in my opinion, a company focused on innovation in cloud computing. Through our continuing innovation in our cloud computing platform, delivering business IT services through our partner we aim to deliver the scalable, on-demand power of cloud computing services to everyone, regardless of technical sophistication, application complexity off-premise."

According to the Gartner report, "The trend toward the industrialization of IT infrastructure services is irreversible. It is currently reshaping the way providers organize, deliver and price their services.”

ThinkGrid’s Web-based cloud computing management platform lets any organization tap the enormous power of cloud computing for scalable, cost-effective IT infrastructure on demand, while maintaining complete control and flexibility.

ThinkGrid reduces the complexity of cloud computing, enabling organisations to deploy business critical applications in a matter of hours, without the risk of lock-in at any level. With a spectrum of services available from VDI, VOIP, Virtual Server, Hosted Exchange and Collaboration, the fully-automated also cater for the needs of the IT channel by providing billing, provisioning and customer management functions in a single pain of glass.

Cool Vendor Disclaimer
About Gartner's Cool Vendors Selection Process
Gartner's listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months.

About ThinkGrid
ThinkGrid is a cloud computing vendor, providing an IT services platform from the Cloud. Launched with the aim of disrupting the way that businesses currently purchase and manage IT. ThinkGrid works with the IT partner channel to provide enterprise class IT to small and medium businesses over its worldwide network. ThinkGrid removes the management and cost burden of owning IT by offering it to customers as an on demand service. Its current services include Hosted Virtual Desktop, Exchange and Communications, Software-as-a-Service, Virtual Server Infrastructure and Cloud Storage. With ThinkGrid, each user is given their own personalised IT environment that operates in exactly the same way as a traditional computing environment. The difference is that with ThinkGrid’s Cloud Computing platform, it can be accessed from anywhere in the world through an Internet connection. ThinkGrid partners only pay for what they use, based on the needs of the business, and can scale up and down at the click of a mouse. For more information visit: http://www.thinkgrid.com/


NetStar sign as a Partner view
Date: 15/03/2010
ThinkGrid are pleased to announce a case study for NetStar

Read the Case Study!

University of London extends services view
Date: 04/03/2010
University of London have added yet more cloud services to their portfolio, extending from Microsoft Exchange 2007 to Cloud Storage and SharePoint to allow distrubution of important university information.

Read the Case Study!

ThinkGrid mentioned in 2010 Desktop Virtualization Trends
News: The Enterprise Strategy Group has written a report on desktop virtualisation for 2010. view
Date: 04/02/2010
The Enterprise Strategy Group has written a report on desktop virtualisation for 2010.

Desktop virtualization has the potential to bring about a fundamental change in end-user computing. Deployments will have an increasing impact on data center operations, desktop support, security policies, service levels, and, ultimately, the way businesses deliver applications to their employees. Who wins and who loses depends on who can reach senior level IT professionals as they place long term bets and invest in desktop virtualization.

Read more here

Independent Living Group select ThinkGrid
News: The Independent Living Group have selected ThinkGrid's platform for deployment of their desktop computing view
Date: 12/12/2009
ThinkGrid, a leading platform vendor enabling IT services from the cloud today announced that care provider the Independent Living Group (ILG), will deploy 100 ThinkGrid Hosted Virtual Desktops across its head office and registered care homes across South England. ILG will also use ThinkGrid’s platform to host Cold Harbour, an industry standard management application for care providers, as well as ThinkGrid’s low cost Hosted Exchange solution. ThinkGrid’s services will replace ILG’s existing Citrix-based hosted solution, moving the entire IT operation to a fully supported and highly scalable enterprise-class cloud infrastructure. ILG will continue to enjoy the benefits of reduced CapEx by purchasing IT on a pay-as-you-use basis, and make additional savings by deploying ThinkGrid services on its existing desktop hardware.

"Whilst there’s no doubting the role IT plays in improving the quality of the care we provide, it can still be a huge cost and management burden. In order to maintain ILG’s (Independent Living Group) high standards of care, it is critical to remain focused on delivering the best service possible to the people we support, which is why we have pursued an outsourced IT strategy that allows us to drive greater efficiency in our day-to-day operations," said Alex Korniak, IT Consultant for ILG. "The challenge now is that ILG has reached a size where for many similar businesses the obvious next step is to invest in an internal IT to retain quality, whilst reducing outsourcing costs. So when the time came to review our existing IT services contract, we needed a partner who would be able to sustain our outsourcing strategy without compromise. I recommended ThinkGrid’s cloud platform as it gives ILG the best of both worlds: high quality and affordable IT services."

Managing and maintaining IT can become time consuming for organisations such as ILG; PCs need to be patched and maintained, email and file servers must be managed, applications need to be updated and software licences kept up-to-date. With ThinkGrid’s IT services from the cloud, these pains are taken away and the IT infrastructure grows and contracts in line with the business, with customers only paying for what they use on a monthly basis. Staff at ILG’s 43 learning and disability homes will now benefit from ThinkGrid’s Hosted Virtual Desktop and Hosted Exchange services, which will run on their existing PCs:

Hosted Virtual Desktops look and work exactly like traditional PCs, but users connect over the Internet to their desktop, which is hosted on a secure ThinkGrid cloud infrastructure. Staff at ILG will continue to use familiar applications including Microsoft Office and the Cold Harbour application, which are all delivered as a service. Moving to a hosted desktop model creates additional benefits such as mobile working, reduced management overhead, and full disaster recovery protection.

Hosted Exchange allows ILG to benefit from enterprise email and collaboration both in the office and on the move. The service grows alongside ILG’s business, with user accounts added as needed but without the pain of management and provisioning."

According to Rob Lovell, CEO at ThinkGrid: "For many outsourced IT contracts there can be a high degree of pain involved in switching services to another supplier. In a matter of one weekend it’s been possible to move ILG’s entire infrastructure over to our cloud platform so they could literally start using our services with no impact on day-to-day operations when staff returned to the office on Monday morning." He continued: "By moving IT to the cloud, businesses become less dependent on expensive infrastructure such as servers and PCs. In fact, ILG is extending the life of their existing PCs because Hosted Virtual Desktops perform effectively even on low spec machines such as thin-clients. All in all, ILG are proving how many businesses today can significantly transform the way they use, purchase and manage IT by adopting the cloud services model."

Avanta links with ThinkGrid to reduce customer IT costs
News: Avanta signs ThinkGrid partnership agreement to offer cloud services view
Date: 22/10/2009
London, 27th October 2009: SMEs and small businesses moving into serviced office space can now benefit from a new partnership between Avanta Managed Offices and ThinkGrid, avoiding the need to make capital investment in IT hardware and software. Avanta operates 19 serviced office centres in London, Manchester, the Thames Valley and Edinburgh, whilst ThinkGrid provides hosted business IT services from the cloud, on an on demand basis. As a result, businesses no longer need to make large upfront CapEx investments in PCs, servers and supporting software licenses, or dedicate time and resources to managing IT. Instead, they can move all these costs to more predictable monthly contracts fully managed for them.

By working with ThinkGrid and Avanta, new businesses moving into Avanta serviced offices can immediately begin to use low cost PCs called thin clients, familiar desktop software and applications such as Microsoft Windows and Office as well as file servers for saving data. Alternatively, established businesses relocating to Avanta can continue to use their existing PCs to access ThinkGrid’s services and then switch to thin clients when these older machines need replacing.

ThinkGrid’s services are built on the same type of IT infrastructure that corporate businesses and banks use, and can be accessed via a standard internet connection, anywhere in the world. This means that employees on the move or working from home can benefit from the same level of IT as those at Avanta’s offices.

ThinkGrid also enables Avanta customers to securely store their valuable business data off-site, so removing the cost and headaches associated with storage, disaster recovery and data back-up. As customers only pay for what they use on a monthly rolling contract, they are also free to scale the number of users up and down, as well as adding and removing applications - all at the click of a mouse.

"Avanta serviced office centres are known for providing outstanding levels of customer service, and this new deal with ThinkGrid extends those levels even further," comments Geraint Evans, Avanta’s sales & marketing director. "Our business service package already includes 4 or 8Mb resilient internet access and together with telecoms services, the deal with ThinkGrid now completes the menu of services available to Avanta customers."

"In the current economic climate, most SMEs and small businesses need to channel their management resources on their core business without worrying about the cost, availability and security of their IT systems. So, by linking up with ThinkGrid we have taken a significant step towards minimising customer IT issues by providing them with a cost-effective solution that will provide them with real peace of mind."

"Avanta has built a strong reputation around delivering high-quality, flexible serviced office space that offers customers everything they need to start operating from day one. We are therefore extremely pleased to be partnering with them to offer no fuss, flexible IT that is ready to go the minute customers move in," said Rob Lovell, CEO at ThinkGrid. "Thousands of our SME customers across the UK are already seeing the value of our business IT on-demand services, which remove all the pain and leave only the benefits of IT, so that they can focus on what they do best. Avanta customers that want a free trial of our services should go to www.thinkgrid.co.uk/avanta."

ThinkGrid takes on Asia Pacific-Market
News: ThinkGrid launches with new partners in Australian market. view
Date: 15/09/2009
ThinkGrid is pleased to announce that its continued programme of international expansion will now see the company moving into into the southern hemisphere, with the establishment of new points of presence in Sydney. The city is regarded as Australia’s technology hub and is a key centre for internet distribution and ICT services exports in the country.

CEO Rob Lovell explains: "Our new data centre facilities in Sydney will extend and improve our capability to provide IT services from the cloud, and will allow us to reach more customers than ever before. With their specialised knowledge of the country’s IT market, our network of partners will be able to bring the advantages of truly scalable cloud computing services to many of the 1.8 million Australian SMEs who do not have the financial resources of larger enterprises. In order to ensure full redundancy, two sites are already live and able to provide low latency services, and these facilities provide good connectivity not only to Australia but to the entire Asia-Pacific region, giving us the opportunity for continued growth across the globe."

ThinkGrid has already signed up several new partners in Australia. Simon Probert, Director of Skybox, stated: "We are pleased to align ourselves with ThinkGrid as our primary delivery partner. The Australian market is perfectly suited for the adoption of cloud computing services as there are numerous incumbent suppliers still entrenched in the 'old way' of providing IT services. The main challenge is one of educating the business consumer that the Australian broadband infrastructure is perfectly capable of supporting on-demand cloud based services, in particular the Hosted Desktop product line. According to the Australian Bureau of Statistics, over 90% of Australian businesses already have fast broadband capability - but interestingly only a small percentage of this capability is being used beyond the usual web surfing and email scenario. With Skybox in partnership with ThinkGrid we hope to release the Australian business owner from the rigid constraint and cost of owning and maintaining IT systems."

When asked how businesses in Melbourne and Sydney were reacting to the Skybox proposition, Simon commented: "The reception so far as been amazing. Small and medium-sized business owners seem to grab the cost saving aspect very quickly. ThinkGrid was a logical choice for us to partner with as they are able to provision the full range of cloud services that a typical business can benefit from. This relationship also gives Skybox clients confidence that their services are being delivered on a tried and tested enterprise-grade cloud platform."


ThinkGrid Signs Heythrop College As Latest Customer
News: Historic college chooses ThinkGrid's Hosted Exchange platform. view
Date: 29/06/2009
ThinkGrid is pleased to announce the acquisition of historic Heythrop College as one of its newest customers. The specialist philosophy and theology college of the University of London chose to move to ThinkGrid’s state-of-the-art Hosted Exchange platform instead of Microsoft’s BPOS offering because of the quality of customer care and value-added services provided by ThinkGrid's partners. Nadeem Ahmad stated: "The excellent level of service and dedicated technical support offered by ThinkGrid was the deciding factor in our selection process."

Established for nearly four hundred years, Heythrop College has among its lecturers some of the leading thinkers in their fields, and will now benefit from cutting edge technology delivered by one of the UK’s leading hosted IT providers.


ThinkGrid and Mezeo Announce Partnership
Media Alert: ThinkGrid has announced its partnership with Mezeo Software Corp. view
Date: 18/05/2009
ThinkGrid has announced its partnership with Mezeo Software Corp. As part of its IT on demand service offering, ThinkGrid will soon be able to utilise the Mezeo Cloud Storage Platform, which allows users to access, share and collaborate on files on an ‘anytime, anywhere’ basis.

ThinkGrid COO David Pratt states: "We are proud to announce that ThinkGrid has been selected as Mezeo’s first PHP (Premier Hosting Partner) in the whole of Europe. This relationship will allow us to deliver the company’s deployable cloud storage platform to service providers and other resellers, bringing added value and greater competitive advantage at a time when these qualities are more important than ever. Mezeo’s highly secure cloud storage platform was purpose-built for the IT service provider market, and it has given us the opportunity to quickly deploy cloud storage services without the costs or delays involved in developing the solution from scratch ourselves."

Cloud storage is growing in popularity due to the benefits it provides, such as simple, CapEx-free costs, anywhere access and the removal of the burden of in-house maintenance and management.

Steve Lesem, Mezeo’s President and CEO, explains: "We believe that mass adoption of cloud-based IT services requires that they be offered by significant, trusted service providers, which is why ThinkGrid was a perfect choice to partner with us. As for security in the cloud, the combination of the Mezeo platform and its use of encryption for data in motion and data at rest with the management and infrastructure of a trusted service provider like ThinkGrid establish the required confidence for cloud storage to take off. ThinkGrid is an innovative and reliable presence in the marketplace, and is doing much to bolster belief in the cloud, so we fully expect that together we can make great strides in continuing to establish cloud computing as a trustworthy and secure solution as well as a cost-efficient and convenient one."

ThinkGrid’s cloud storage service is due to be launched later this month.


ThinkGrid Launches a New Data Centre in US
Media Alert: ThinkGrid has just established a new North American POP (point-of-presence) in Ashburn, Virginia. view
Date: 07/05/2009
ThinkGrid has just established a new North American POP (point-of-presence), in addition to its existing facility in Chicago, at a high-specification data centre in Ashburn, Virginia.

CEO Rob Lovell explains: "In conjunction with our partners SoftLayer and HP, we have expanded our US presence in order to meet the escalating demand for our hosted IT services. As well as providing increased capacity and additional resilience, the new facility will help us to deliver lower latency for our services around the world, along with more choice for our customers."

Located within the Dulles Technology Corridor, the Tier 3 & 4 facility receives power from two redundant Dominion Virginia Power grids and includes three on-site, 600-ton cooling towers, fully meeting N+1 cooling requirements. It features multiple power feeds, 10 GB fibre uplinks, dedicated generators and battery backup to ensure the highest level of performance, reliability and interoperability.

Mr Lovell continues: "By utilising facilities in strategic sites like this, we create a level of geographical diversity that is ideal for maintaining system and data redundancy, as well as for positioning systems in the best physical location for traffic volume and speeds. The new facility will allow more customers than ever to take advantage of the comprehensive set of hosted services we offer, including hosted desktops, VOIP telephony and a full range of software on demand."

Plans to open a third US POP in Seattle later this year are already underway.


ThinkGrid Earns 4/5 from Vnunet!
Media Alert: Online IT publication Vnunet reviewed ThinkGrid's Hosted Desktop service and awarded it 4 stars. view
Date: 20/04/2009
Online IT publication vnunet.com has awarded ThinkGrid’s Hosted Desktop service 4 stars (out of a possible maximum of 5) after the service was reviewed by one of its experts.

Describing it as ‘responsive’ from either an office internet connection, a domestic broadband service or a laptop via Wi-Fi, journalist Daniel Robinson said of his sample hosted desktop account: "I found it pretty much like using a thin client session, except you have your own desktop that can be customised to appear how you want it."

Confirming ThinkGrid’s claims to provide a near-identical experience to running the infrastructure in-house, he continued: "(it) looks and feels exactly as if it was running on the computer in front of you. I perceived no lag in either mouse movements or keystrokes when accessing the desktop." He also noted that the service "could prove especially useful for smaller companies that do not have a dedicated IT staff."

ThinkGrid CEO Rob Lovell commented: "We are very pleased with VNU’s review, and I think this backs up what we have been saying - that hosted desktops ARE a great alternative to PCs, and they offer a huge array of benefits. Our average user rating is actually 5/5 stars, but we are working on improving our service all the time to deliver desktops from the cloud."

A full review of the service can be found at: http://www.vnunet.com/


ThinkGrid Tops SaaS Poll
Media Alert: ThinkGrid has been voted number one in the Accounting category of the SaaS (Software-as-a-Service) Awards.
Date: 07/04/2009

Channel Media Alert
Media Alert: Breaking the mould to survive the crunch. ThinkGrid's Channel Success view
Date: 24/03/2009
Why the channel must embrace a new business model to sell IT

2009 has had a bleak beginning. The news of doom for the UK economy seems to be growing every day. The implications for IT departments are clear: they are under more pressure than ever to cut spending - but, at the same time, they are still expected to deliver more value to the business. Inevitably this is placing the channel under substantial pressure as resellers risk going to the wall while competing for ever decreasing pots of budget. As Computacenter’s recent withdrawal from PC distribution has shown, resellers need to adjust their business models if they are to come out of the current recession with a sustainable business. However, for those that don’t have the ability or luxury of being able to pull out of entire lines of business, what else is available? David Pratt, COO at ThinkGrid believes ‘business IT on demand’ offers an entirely new opportunity to regain margin and build new revenue streams during the downturn.

"The channel has to realise that to remain competitive it is necessary for them to start behaving differently. ‘Business IT on demand’ is basically a hosted IT infrastructure that customers subscribe to on a ‘pay-as-you-go’ model. It offers a lifeline to resellers that are struggling to survive during a time of economic recession and continued decline in margins from PC and server sales."

How does it work? Instead of selling the hardware and software needed to build an IT infrastructure, resellers offer customers a ‘business IT on demand’ service. The customer benefit is that they no longer need to make large upfront CapEx investments in PCs, servers and supporting software licenses. They simply continue to use their existing IT, but access the latest desktop operating system, applications and stored data from ThinkGrid’s enterprise-class hosted infrastructure.

"The beauty is that cash strapped customers only pay for the IT they use, can scale up or down as needed and move a CapEx cost to a far more manageable OpEx entry, which is ideal for the bean counters. For the channel, this opens the door to double digit margins and recurring revenue streams. It is ideal for those resellers that are finding that customers simply do not have the cash to make upfront investments in technology at the moment. This is because when IT is supplied on demand, there is no need for investment in hardware, software or administration, which in turn removes a major cost for resellers and their customers. By offering ThinkGrid, or a white label version of it, resellers have a low-cost and simple route-to-market that can quickly lead to revenue from other high-margin services such as consulting and training. They will also find that business is ‘stickier’. Rather than shopping around for expensive, one-off IT purchases, customers will be providing a guaranteed monthly income - a predictable revenue stream that offers a degree of security in these uncertain times."

Virtual Planet is one of the first resellers to offer ThinkGrid’s ‘business IT on demand’ and as a result has already experienced significant benefits with this approach. David D’Orazi, CEO at Virtual Planet thinks that geographical boundaries that previously prevented resellers from exploring other markets are also removed.

"ThinkGrid’s ‘business IT on demand’ allows us to target the global market, as the infrastructure is available from anywhere in the world. This is because the hosted nature of the offering means that any user can access their entire desktop over any PC that is connected to the internet. At Virtual Planet, we have seen lots of interest in hosted solutions - businesses are clearly looking for an alternative way to buy and use IT. Our hosted offering based on ThinkGrid is providing an alternative; customers don't need to make expensive CapEx investments but can still get the latest technology."

About ThinkGrid ThinkGrid provides business IT on demand. Launched in 2008 with the aim of disrupting the way that businesses currently purchase, use and manage IT, ThinkGrid provides enterprise class IT to small and medium businesses. ThinkGrid removes the management and cost burden of owning IT by offering it to customers as an on demand service. Its current services include Hosted desktop, Exchange, VoIP, Hosted BlackBerry Enterprise Service and Dynamic Server Infrastructure. With ThinkGrid, each employee is given their own personalised hosted virtual desktop that can be accessed from anywhere in the world through an internet connection. ThinkGrid customers only pay for what they use, based on the needs of the business, and can scale up and down at the click of a mouse. For more information visit: http://www.thinkgrid.co.uk/

For press enquiries please contact:
Satyen Dayal or Joanna Vos
T: +44 (0) 20 7436 0420


ThinkGrid Wins CompleteTV Contract
Customer Case Study: When the decision to outsource its Exchange system was taken, pioneering IPTV company CompleteTV selected ThinkGrid as its preferred service provider. view
Date: 22/02/2009

ThinkGrid launches ThinkExchange, the UK’s Lowest Cost Hosted Exchange 2007
Press Release: UK SMBs offered enterprise class email at a fraction of the cost. view
Date: 18/12/2008
UK SMBs offered enterprise class email at a fraction of the cost

London, December 18th 2008: Small and medium-sized businesses faced with shrinking IT budgets but needing to keep up to date with the most current email and messaging systems can now benefit from hosted Microsoft Exchange 2007 from just £6 a month. ThinkGrid, provider of business IT on demand, today announced the launch of ThinkExchange (www.thinkexchange.co.uk), a service giving SMBs access to the latest version of Microsoft’s market leading messaging solution. ThinkExchange provides all the features of Exchange 2007 but removes the pain of set-up, configuration and, most significantly, the need for upfront, capital expenditure. From today, hosting companies looking to offer a messaging solution for their customers can also use ThinkExchange as a white-labelled, value-added service.

ThinkExchange comes at half the cost of similar services offered by rival companies, giving start-ups and SMBs the opportunity to stay competitive by enjoying the benefits that larger businesses gain in keeping up-to-date with the latest technology. ThinkExchange does not require SMBs to dedicate time and resources to maintaining, deploying and supporting an in-house solution. With ThinkExchange, businesses not only get the latest features of Microsoft Exchange 2007, such as shared calendars and contacts, but also Microsoft Outlook 2007, 1GB Mailboxes, anti-spam, anti-virus and back-up protection, mobile email and Outlook web access. Businesses can increase or decrease the number of users required, and the service is purchased with one simple monthly contract, giving greater control and flexibility in managing the cost of email.

ThinkExchange comes with ThinkGrid’s expert 24x7 support, giving customers their own personalised, UK-based support teams, ensuring continuity and ultra-fast resolution of issues.

As well as offering a service to small and medium-sized businesses, ThinkGrid has also allowed for white-labelling; allowing channel partners, hosting companies and services businesses to deliver a fully branded hosted Exchange 2007 offering to add to their existing revenue streams. Partners have the full capacity to build their own plans, provision and bill their customers.

"Faced with bank freezes on lending, tightening of purse strings and the need to maintain quality, in the current economic climate every penny really does count. ThinkExchange removes the cost and management burden of one of the most critical applications supporting UK businesses today," said David Pratt, COO of ThinkGrid. "We’re offering a market leading email solution not only at a fraction of the cost, but with an approach that ensures other critical parts of the business need not suffer."

About ThinkGrid ThinkGrid provides business IT on demand. Launched in 2008 with the aim of disrupting the way that businesses currently purchase, use and manage IT, ThinkGrid provides enterprise class IT to small and medium-sized businesses. ThinkGrid removes the management and cost burden of owning IT by offering it to customers as an on demand service. Its current services include Hosted desktop, Exchange, VoIP, Hosted BlackBerry Enterprise Service and Dynamic Server Infrastructure. With ThinkGrid, each employee is given their own personalised hosted virtual desktop that can be accessed from anywhere in the world through an internet connection. ThinkGrid customers only pay for what they use, based on the needs of the business, and can scale up and down at the click of a mouse.


ThinkGrid Unveils ThinkExchange
News: ThinkExchange is the new on-demand Hosted Exchange provider for small and medium-sized businesses looking at an alternative to in-house MS Exchange management or ailing business email. View www.thinkexchange.co.uk for more information.
Date: 08/12/2008

ThinkGrid Launches Business IT on Demand
Press Release: Small and medium-sized businesses can now benefit from enterprise-class IT infrastructure. view
Date: 17/11/2008
Small and medium-sized businesses can now benefit from enterprise-class IT infrastructure

London, 17th November 2008 - Businesses struggling to keep pace with technology innovation and challenged with spiralling costs today received a lifeline from ThinkGrid, a provider of business IT on demand. Disrupting the way that organisations currently purchase, use and manage IT, ThinkGrid has launched a range of innovative services including Hosted Desktop, Exchange, VoIP, BlackBerry Enterprise Server and Dynamic Server. With ThinkGrid there is no longer any need to make huge capital investments in or face the burden of maintaining and replacing PCs, servers, software and telephony systems. ThinkGrid customers only pay for what they use and, based on the needs of their business, can scale up and down at the click of a mouse - from anywhere in the world.

"Thanks to advances in virtualisation, automation and Internet Protocol (IP) technologies, the current model for IT infrastructure is undergoing significant transformation. Recognising this change, we set about weaving these key technologies together into a unique system that gives enterprise-class IT without having to make enterprise-class investments," said David Pratt, Chairman at ThinkGrid. "There are advantages for all types of organisations - even IT departments with more complex environments can benefit by removing the pain of managing desktop infrastructure, freeing-up time and budget for other critical services. Ultimately, ThinkGrid challenges the idea that IT value can only be measured on a quarterly, half-year or, as you see in most instances, annual basis. Customers receive a monthly bill and so can make important decisions much more quickly."

ThinkGrid has been established by a highly experienced management team with a solid background in building successful IT and internet services businesses. With over 500 Beta users having successfully trialled the company’s services, ThinkGrid is launching into the UK with proven technology available to a customer base of thousands of organisations, including start-ups and long-established companies looking to update existing infrastructure. Managing and maintaining IT for these organisations can become time consuming: PCs need to be patched and maintained, email and file servers must be managed, applications need to be updated and software licences kept up-to-date. With business IT on demand, these pains are taken away and the IT infrastructure grows and contracts in line with the business, with customers only paying for what they use.

Robert McCarthy, co-founder and partner of Parcel Country, a new company that was amongst the first to adopt ThinkGrid explains: "When starting and growing a new business in today’s climate, the main risks are either under-investing in growth or overspending on something that becomes quickly obsolete." He continued: "ThinkGrid gives us big business support at small company costs. There’s a change in mindset needed, but then you quickly see how using IT as a service takes away the management headache and instead brings a great deal of flexibility and agility to your operations. Our long-term growth strategy is based on maintaining this IT on demand model."

"Parcel Country’s challenges reflect many of the problems faced by businesses that want to get the benefit of outsourcing what are effectively business-critical services. It needs to be a consistent experience or there’s just no value," added David Pratt. "The ultimate benefit of ThinkGrid is that everything from your desktop software and applications to mobile email and even databases is hosted externally, yet can be accessed anywhere. You don't have to be tied to the office, home or Virtual Private Network (VPN) to use these resources, as you can access them securely from an internet connection anywhere in the world - what we're calling your ‘third office’."

ThinkGrid charges on a per-user basis and includes the following services:
  • Hosted Desktop: Looks and works exactly like a traditional PC, but users connect over the internet to their desktop, which is hosted on a secure ThinkGrid infrastructure. Moving to a hosted desktop model can save over 20% on desktop computing spend and creates additional benefits such as mobile working, reduced management and full disaster recovery protection.
  • Hosted Exchange: Enterprise email and collaboration both in the office and on the move. The service grows alongside a business, with user accounts added as the business grows but without the pain of management and provisioning. Hosted BlackBerry Enterprise Service: Offers all the benefits of BlackBerry whilst only paying for it on a monthly per user basis. Hosted Phone (VoIP): Both reduces call costs and removes the need for capital investments in expensive telephony systems and handsets. Each user is given their own local number that follows them around the world. Dynamic Server Infrastructure: Utilising ‘Grid’ and virtualisation technology, this server resource acts just like a dedicated or managed server, but without any of the scalability limitations.

    ThinkGrid offers true utility grid computing where customers turn resources on and off on as they need them and only pay for what they are actually using.


  • ThinkGrid Reaches Milestone
    After a successful beta cycle, ThinkGrid has officially launched it's service to the public.
    Date: 03/11/2008

    500 Beta Users
    Since 2007, ThinkGrid has been recruiting beta customers to test all of the hosted solutions, from desktops to phones. The 500th user has been passed!
    Date: 30/07/2008

    Hosted Exchange 2007 Launched
    Enable your business to instantly see the benefits of Hosted Exchange, with ThinkGrid deploying Microsoft's latest technology.
    Date: 06/07/2008







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